North East CCAC accorded French-language designation

The North East Community Care Access Centre (CCAC) has become one of two CCACs in the province to be officially designated under the French Language Services (FLS) Act.

The ground-breaking designation means Francophones in northeastern Ontario have been assured equal access to quality home and community care services in the language of their choice.

The North East CCAC joins 40 other NE LHIN-supported care providers now officially designated to offer French language services, which are equivalent in quality and availability to the services that are offered in English.

The NE LHIN is supporting 59 other providers planning for designation as French-language service providers.

This is especially welcome news for French-speaking Northerners,” said Terry Tilleczek, acting CEO with the NE LHIN. “With more than 23 per cent of people living in northeastern Ontario being Francophone, it is important for people to be able to express their health-care needs in French when that is the language they are most comfortable with.”

Our patients have always had the right to receive home care services in the official language of their choice,” said Richard Joly, CEO of the North East CCAC. “The board of directors made the decision to seek designation as a sign of our enhanced commitment to offering the same basket of health-care services to patients in English and in French. This is at the core of our patient-centered approach and reflects our values of excellence, compassion and trust.” 

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